We offer a technology-based model that lets customers get items delivered from anyone or a business even if a business doesn’t offer delivery services. We offer a simple “One App Fits All” solution that is customer-focused and affordable. We enable our business clients to offer delivery services without the overhead of a full time delivery staff.
Yes, we will deliver to your home, office or any other place you want things to be delivered.
Yes, as long as we are offering services in both you and your friend’s zip codes. You can even get surprise gifts delivered to your friends from their favorite place on special occasions.
Your delivery charges are based on the distance and weight, plus any tolls and waiting charges. You will have the opportunity to review the charges before you make the payment. Your credit card is charged only after the delivery is complete.
As a driver, you will get an email and a SMS as soon as a customer chooses you for a delivery. You will get the details of the delivery as well as the customer’s contact info. You can call the customer directly if you have any questions about the delivery.
We understand that sometimes life gets in the way of schedules and you may not be able to be at the drop-off location at the scheduled time. In those cases you should contact the driver as soon as possible to make alternative arrangements. When you choose a driver to deliver your items, you and the driver will get an e-mail with each other’s contact information.
The chances of a failed delivery is small but if it happens, simply call DeliveryCircle at 1-800-617-6450 within 24 hours of the scheduled delivery.
If it’s a same-day delivery, it depends on your zip code and the driver’s availability for that time of the day. You will be able check availability on the schedule delivery screen. You can also schedule deliveries ahead of time.
Drivers are paid via PayPal. Drivers are responsible for any fees that PayPal may charge. Drivers are not an “employees” of DeliveryCircle, drivers are “independent contractors”. As such, drivers are responsible for ALL taxes on their earnings including Self Employment taxes, income taxes etc. DeliveryCircle is not withholding any taxes from the payments we send drivers. All US payment processors, including PayPal, are required by the Internal Revenue Service(IRS) to provide information to the IRS about certain customers who receive payments for the sale of goods or services through PayPal. You can access your 1099-K from your PayPal account.
Based on the location information (pickup and delivery) that you provide, we will show you on either our website or mobile application all the drivers servicing the area for the time you picked. Drivers are sorted based on delivery rates and customer ratings. In the best traditions of the sharing economy, you can choose the driver and complete your transaction of scheduling the delivery. We will take care of the rest. If you are a business and you have a committed contract with us we save you time by allowing the system to automatically assign our top rated drivers.
When a driver applies to drive for us, we have them go through a full background screening process as well as meet with them before assigning delivery jobs.
When a delivery is scheduled at DeliveryCircle.com, you will receive a confirmation code. When drivers deliver the items they will ask you for the confirmation code which they enter into our system. The driver is paid after a successful confirmation.
Tobacco, Firearms, Cash, Jewelry, Antiques/high value art, Live Animals, Illegal or Hazardous materials (e.g., explosives, radioactive substances, etc.)
Yes, you can edit or delete your profile through our website.
DeliveryCircle does not expect drivers to be tipped.
Have a specific question that you don’t find the answer for?
Please email support@DeliveryCircle.com and we’ll get back to you shortly!